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Project SMART (BBC) June 2013 – June 2014

My role as a functional team lead on the learning work stream is to work with business process owners in the BBC Academy and Project Delivery Partners to ensure the implementation of the SAP SuccessFactors learning management system meets specified requirements and processes in order to improve the BBC’s workplace learning and sector-wide training delivery.

Key responsibilities include: process design, service mapping, detailed requirements engineering, functional design, report and interface specification, testing and acting as a change ambassador for learning and the project as a whole at all levels of the organisation.