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Business/Systems Analyst

About Me

I’m a business/systems analyst with a particular interest in the art, science, history and ethics of good information systems design.

What I Do

I analyse and design information systems, processes and services to help people and organisations use information effectively.

I’m certified in TOGAF 9 (Part 1 and 2) and Archimate 2 (Foundation),  Business Analysis Practice, Requirements Engineering, Modelling Business Processes, IS Project Management and ITIL Foundation. I’m a member of the IIBA, BCS, AEA and CILIP.

I have full project lifecycle and BA practice leadership/mentorship experience with strong domain knowledge in information management, e-learning, identity and digital content management systems. I’ve worked with multiple methodologies  from large-scale to agile and Lean across the development lifecycle from business case preparation to service transition in industries such as higher education, financial services, printing/publishing, manufacturing, broadcasting and telecommunications.

I love learning.

I started on a Knowledge Transfer Partnership before joining the IBM graduate programme. Most of my career has been spent in higher education designing and improving business and information systems in a changing education and technology landscape. I’ve managed library systems, implemented virtual learning environments, digital repositories and learning capture; devised process and solution blueprints to support the student experience across the Student Journey; supported the transition to the Research Excellence Framework with new systems for research data and management information; contributed to Finance and HR system replacements and upgrades; and tackled the challenges of identity and access management in an increasingly federated and lifelong education ecosystem. I’m discovering Lean.

I support:

  • quality universities
  • good information management
  • sustainable business

I’m currently working for the University of Reading.


Connect via Linked In, Twitter or Google Plus social networks or

I blog about my work, research, study and ideas at 16 Blue. You may find this interesting if you are interested in information science, data science, sociology, cultural history, business analysis, design thinking, enterprise architecture, information design, project management, educational technology or informatics in general.  I also have less frequently updated blogs on Digital Information Technologies and Architectures and Sport Informatics.

Other shared resources:


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